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Monday, July 6, 2020

GOIL compensates customers after cheating


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Goil, one of the oil marketing companies found to have under-delivered fuel to its customers, has rolled out a compensation package for them.

The Ghana Standards Authority (GSA) fined each of 10 cheating fuel stations GHS5000.

They were found out following an inspection of fuel measuring and dispensing instruments in parts of the country.

Following a request by the Chamber of Petroleum Consumers Ghana (COPEC GH) for reimbursement of customers, the Head of Fuels Marketing at Goil, Marcus Deo Dake apologised for the conduct of some of their fuel stations.

Subsequently, he noted that Goil “has put some promotional package in place to compensate loyal customers of Galelia and Mile 11 service stations who believe in the brand and have kept faith with us. The first promotional event took place from Thursday, 11 July to Saturday, 13 July 2019 from 9:00 am to 5:00 pm each day at Galelia service station. The second event, which is scheduled to take place at Mile 11 service station has been delayed due to some maintenance works currently ongoing at the station. Customers of Mile 11 station will, therefore, be rewarded as soon as the station is fully reopened for business”.


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