By GhanaNewsPage 
MTN Ghana has being applauded by the Eastern Regional Minister, Hon. Rita Akosua Awatey, whom publicly expressed her profound appreciation to MTN Ghana for their swift and efficient intervention in resolving network disruptions in the Brukum and Opersika areas.
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In a statement released after recent developments in the region, the Minister commended the telecom giant for its professionalism, technical expertise, and commitment to ensuring uninterrupted mobile and internet services for residents.
MTN Ghana, the leading telecommunications company in the country, had come under pressure in recent months due to frequent complaints of poor network connectivity in parts of the Eastern Region. However, their recent response has been met with praise, as the company took proactive steps to address the technical faults that affected communication and digital services in Brukum, Opersika, and nearby communities.
Minister Lauds MTN’s Technical Team for Swift Action
Hon. Rita Akosua Awatey acknowledged the technical team at MTN Ghana for their tireless efforts in swiftly restoring reliable network access. She highlighted how the company’s prompt response brought significant relief not only to residents and businesses but also to her personally.
“I am grateful for MTN’s quick reaction and dedication. Their intervention has brought me peace of mind, knowing that my people can now communicate effectively and access essential mobile services,” the Minister noted.
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She further emphasized that telecommunications infrastructure is not just a luxury but a critical part of modern development. Efficient communication is key to healthcare delivery, emergency response, education, and economic growth—especially in rural and semi-urban areas such as Brukum and Opersika.
Call to Expedite Solutions to Remaining Challenges
While praising the work done so far, Hon. Awatey did not shy away from calling for accelerated attention to other outstanding issues. In particular, she pointed out the ongoing network instability around the Sikalerhia Mast area, urging MTN Ghana to prioritize and fast-track solutions in that locality and other similarly affected areas.
She referenced earlier discussions with the MTN leadership team and noted that although progress has been made, there remains work to be done. The Minister assured the people of the Eastern Region that her office remains committed to ensuring that no community is left behind in accessing reliable telecommunications services.
“Connectivity today is a fundamental right. We cannot allow communities to remain in the dark due to poor network coverage. I urge MTN to speed up their interventions in the Sikalerhia zone and other black spots across the region,” she added.
Appreciation for Continued Commitment to Service Excellence
Hon. Awatey concluded her remarks by extending sincere gratitude to MTN Ghana’s regional and national teams for their professionalism, responsiveness, and ongoing commitment to providing quality network service to Ghanaians. She praised their openness to stakeholder engagement and their willingness to listen and act upon feedback from government officials and residents.
The Minister encouraged other corporate bodies operating in the Eastern Region to emulate MTN Ghana’s proactive approach and align their services with the real needs of communities. She reiterated that development is a shared responsibility, and collaboration between the public and private sectors is crucial for meaningful and sustainable growth.
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Residents of Brukum and Opersika React Positively
Following the network improvements, residents of Brukum and Opersika have reported a noticeable enhancement in call quality, data speeds, and internet reliability. Many have taken to social media to express their appreciation, while some community leaders have called for regular monitoring to ensure the problems do not resurface.
Small businesses, teachers, students, and healthcare providers have all expressed satisfaction with the improved network conditions, stating that it allows them to carry out their daily tasks with greater ease and efficiency.
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